Last Updated: January 26, 2026
ScaleStack Media LLC (“ScaleStack,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and safeguard information about you when you visit, access, or otherwise interact with our website and any related online services (collectively, the “Site”).
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.
1. Information We Collect
We may collect information about you in a variety of ways, including information you provide directly to us, information collected automatically when you use the Site, and information from third parties.
A. Information You Provide to Us
Depending on how you interact with the Site, we may collect the following information that you voluntarily provide:
- Contact Information: Such as your name, email address, telephone number, and mailing or shipping address.
- Account Information: If you create an account, we may collect login credentials, profile details, and other information associated with your account.
- Demographic Information: Such as age range, gender, location, and interests, if you choose to provide it.
- Content and Communications: Including comments, messages, form submissions, survey responses, customer support inquiries, and any other content you submit to us.
B. Information Collected Automatically
When you access or use the Site, we may automatically collect certain information, including:
- Device and Technical Information: Such as your IP address, browser type, operating system, device identifiers, and other technical details.
- Usage Information: Such as access times, referring and exit URLs, pages viewed, links clicked, and other interactions with the Site.
This information helps us understand how the Site is used and improve its functionality and performance.
C. Payment Information
If you make a purchase or transaction through the Site, payment-related information (such as payment method, card brand, and expiration date) may be collected by us or by our third-party payment processors. We do not intentionally store full payment card numbers on our servers. Payment processing is typically handled directly by secure, third-party payment service providers subject to their own privacy policies.
D. Promotions, Surveys, and Giveaways
If you choose to participate in contests, promotions, giveaways, or surveys offered through the Site, we may collect the information you provide in connection with those activities.
2. How We Use Your Information
We use the information we collect for various business and operational purposes, including to:
- Provide, operate, maintain, and improve the Site and our services
- Process transactions and fulfill orders or requests
- Personalize your experience and tailor content and offerings
- Analyze usage trends and user engagement
- Communicate with you, including responding to inquiries and providing customer support
- Send administrative messages, such as service updates, security notifications, and policy changes
- Send marketing and promotional communications, subject to your preferences and applicable law
- Detect, investigate, and prevent fraud, unauthorized activity, and security incidents
- Comply with applicable legal obligations and enforce our rights, policies, and agreements
3. How We Share Your Information
We may share information about you in the following circumstances:
A. Service Providers
We may share your information with trusted third-party vendors and service providers that perform services on our behalf, such as:
- Website hosting and infrastructure services
- Payment processing
- Data analytics and performance monitoring
- Email delivery and marketing platforms
- Customer support tools
These service providers are authorized to use your information only as necessary to perform services for us and are required to protect it.
B. Legal and Safety Purposes
We may disclose your information if we believe disclosure is necessary or appropriate to:
- Comply with applicable laws, regulations, subpoenas, court orders, or legal processes
- Respond to lawful requests from public authorities
- Protect the rights, property, or safety of ScaleStack, our users, or others
- Investigate, prevent, or address fraud, misuse, security issues, or illegal activity
- Enforce our Terms of Use or other agreements
C. Business Transfers
In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
D. Affiliates and Business Partners
We may share information with our affiliates and business partners to help operate the Site, provide services, or offer joint promotions. Where required by law, we will obtain your consent or provide you with an opportunity to opt out.
E. Advertising and Marketing Partners
We may work with third-party advertising and marketing partners that use cookies or similar technologies to deliver interest-based advertising and measure the effectiveness of campaigns. Additional information about these practices is provided in Section 4 below.
F. Public Interactions and User-Generated Content
If the Site includes public or interactive features (such as comments, reviews, or community forums), any information you choose to post may be visible to other users and the public. Please use caution when sharing information in public areas of the Site.
4. Cookies and Tracking Technologies
We use cookies, pixels, web beacons, and similar tracking technologies to:
- Enable and improve Site functionality
- Remember user preferences and settings
- Analyze traffic, usage patterns, and performance
- Enhance user experience
- Support advertising, marketing, and measurement efforts
You may manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of the Site.
5. Third-Party Websites and Services
The Site may contain links to third-party websites, services, or advertisements that are not owned or controlled by ScaleStack. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party sites you visit.
6. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us using the information provided in Section 13.
8. Do Not Track Signals
Some web browsers transmit “Do Not Track” (“DNT”) signals. Because there is no uniform industry standard for recognizing or responding to DNT signals, we do not currently respond to them.
9. Your Choices and Account Options
You may have certain rights and choices regarding your information, including the ability to:
- Review or update your account information by logging into your account settings (if available)
- Request access to, correction of, or deletion of certain personal information by contacting us
If you request deletion of your account or information, we will take reasonable steps to comply, subject to legal, regulatory, and operational requirements. We may retain certain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and prevent fraud.
10. Email and Marketing Communications
You may opt out of receiving marketing or promotional emails from us at any time by:
- Clicking the unsubscribe link included in our emails, or
- Contacting us using the information provided below
Please note that even if you opt out of marketing communications, we may continue to send you non-promotional messages related to your account, transactions, or our ongoing business relationship.
11. California Privacy Rights
If you are a California resident, you may request, once per calendar year and free of charge, information regarding the categories of personal information (if any) we shared with third parties for their direct marketing purposes during the prior calendar year, and the names and addresses of those third parties, as permitted by California Civil Code Section 1798.83 (“Shine the Light”).
In addition, California residents under the age of 18 who have a registered account may request removal of content they have publicly posted on the Site. Please note that removal may not be complete in all systems, such as backups or archived copies.
Requests may be submitted using the contact information in Section 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the contact details provided on the Site.